For Nizuc, the property is great for families and had a chiller vibe than Sunrise. Nizuc pool with slide was a big hit with our kids. Entertainment and activities were great. Daily morning Yoga and Senzai yoga experience were amazing. Massages at Awe Spa were great as well. Evening show for break dancing was entertaining, fun and audience interactive. Fuego show was good but a little too long (drums with water and light could be cut from show). Golf carts (driven by the staff) are available to transport you between the properties. Paying for Day Pass to the Moon Palace Grand Cancun is worth it if you’re traveling with kids. Skip the Grand tour (free Day Pass) if you don’t want to spend 1.5 hours of your vacation being marketed to… The water park at the Grand was fun and the Wired Lounge at the Grand was a hit with the kids. The beach by the Grand is better than the beach at Nizuc. The Grand buffet was much better than at Nizuc. Habibi Lebanese restaurant at the Grand was very good. P.S. Go when it’s off season and get the discounted room rate.
Judy
januari 2024
We got the deluxe 2 bedroom suite. It was amazing for our family of 2 adults + 4 children. Very clean and comfortable. We loved it. Our 7 years old twins loved the playroom while we played tennis with the older boys. They had lots of fun there and the fact we could leave them there and go enjoy other activities was great. The food and drinks were amazing! Large variety and high quality. The fact that you can order room service and it is all included is great. The golf carts to travel around the resort came very often and we didn't have to wait for long. Overall we really enjoyed our stay.
Tamar
januari 2024
Nizuc worked well for our family's taste, instead of the other two hotels next to it (which I think were a bit larger and more crowded). The food was great as well as all the facilities, and service staff very polite. Pool area and kids activities also worked well.
Max
januari 2024
Location was great since it was only few mins from the airport. But waiting for the bus to arrive took almost more than half an hour. But its understandable. Overall we liked the stay including the breakfast lunch and dinner.
Young
maart 2024
The rooms, the facilities in general (except that the slide was being fixed during our stay and the kids couldn’t use it), the relative proximity to the airport. Service is good too. Welcome wine and booze cabinet will delight many, no doubt. Mine was a very short stay so didn’t get to enjoy everything that the hotel has to offer.
David
november 2023
Extremely friendly staff, excellent food and drinks. Manicured grounds.
Robert
mei 2024
Loved how spacious it was and being able to access Sunrise and Nizuc was amazing. The facilities were amazing, decor and design was outstanding. Very elegant and tasteful style, good quality furniture and appliances.
Lusine
maart 2024
Amazing hotel, staff so friendly and attentive. The entertainment team work so hard every day to get people involved in activities and create a fun vibe. Love the amount of pools and restaurants are spot on too, so much choice and quality food!
Katherine
oktober 2024
Property really good comfortable clean and amazing ppl
Miriam
februari 2025
There were many food options. The room was spacious and beds were super comfortable. There is hot water when you shower. The staff was very friendly and made me feel welcomed. I loved everything about my stay.
Tiffany
november 2023